Shipping policy

Shipping & Returns
Shipping Options & Delivery Time

We offer multiple shipping options for the U.S. and other international destinations. Delivery times are estimated and do not include weekends, federal holidays, or unforeseen delays (e.g., weather, peak seasons, traffic). Orders containing items that are ready on different dates may be shipped separately.

Standard Shipping

5-12 business days delivery

Free shipping for orders over $70

$4 shipping fee for orders under $70

Express Shipping

2-5 business days delivery

Flat shipping rate of $10 for all orders

Expedited Shipping

1-3 business days delivery

Flat shipping rate of $20 for all orders

Additional Shipping Information

Processing Time: Standard orders are typically processed within 1-2 business days. Personalized or engraved items may take 2-3 business days to process.

PO Boxes & APO/FPO Addresses: Standard and Expedited shipping do not deliver to PO Boxes. APO/FPO delivery may take up to 21 business days depending on the destination.

Non-Refundable Shipping: All shipping fees are non-refundable.

Tracking Information: You will receive a confirmation email with tracking details once your order ships.

International Orders: Orders shipped outside the U.S. may be subject to customs duties, taxes, or other fees. Customers are responsible for all additional charges.

Returns

All unworn items are eligible for return within 30 days of purchase.
To initiate a return, please visit our online returns portal.
For any issues, contact our customer service team: info@gusyajewelry.com

Orders placed via Instagram should initiate returns through the Instagram app.